Webservices
(Websites and Hosting)

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Affordable websites with full managed secure hosting

With a CTECH website you don’t have to make any compromises on style, layout and content. But you also don’t have to keep paying for every change you make. We act as your very own outsourced digital team, ready and waiting to help whenever you need it. Everything is included in our affordable monthly fee!

Everything you will need

  • A website totally unique to your brand – no ‘off the shelf templates
  • A site built with WordPress, the world’s leading CMS solution
  • Cloud hosting with daily backups, in case the worst should happen
  • Secure SSL certificate so your users know your site can be trusted
  • Active security monitoring to make sure your site is not hacked
  • Content support for whenever you need us to make a change for you

All our websites include Cloud Hosting, Daily Backups and SSL certificates, and we make sure they’re GDPR compliant. We also use a content management system (CMS) with a visual builder interface making it easier than ever to edit your pages.

Get started from just £75 per month, plus VAT

Don’t worry about paying a large upfront build fee, we offer a much better way for you to get a professional site for your business at a more accessible price.

We charge a fixed monthly price which includes the build of your website and everything you need ongoing to have the peace of mind that your website is secure and looked after. We deal with everything for you so that you do not need to worry!

The details

  • An initial 12 month contract, followed by a rolling monthly contract
  • Fees include the creation of up to 15 content pages as part of the initial build. Creation of additional pages will be charged at £75+VAT per 10 pages.
  • Any charges for stock imagery are not included and will be charged at cost price.
  • Transfer of news articles (fitting a single layout format) can be undertaken at a cost of £65+VAT per 60 articles.
  • Once the site is live you get free ongoing email based content support (limited to 2 hours per month) for any changes and additions you need.

Gold Standard Service Levels

Content Management

Service Description Service Level
Completion of permitted content change requests. 3 working days
Completion / close down of all permitted, complex, non-chargeable new content change requests. 5 working days
Completion / close down of all content projects (i.e. a collection of large-scale new content changes, new page or section of pages implementations or design changes). 10 working days

General Support

Service Description Service Level
Respond to all calls and emails received, to acknowledge receipt of request. 1 working day
Completion / close down of all business-critical content changes (i.e. legal change or contact change, etc.) that are raised via a phone call. Same day
Escalate all malicious or system availability issues to the technical team for assessment. Within one hour of being reported / identified (within business hours)

System Availability

Service Description Service Level
Web services will have 99.85% availability, excluding scheduled maintenance. Downtime of less that 0.15%
Scheduled maintenance windows will be no longer than 2 hours in any 24, unless authorised. Maintenance windows less than 2 hours.
Full backups of the web service will be taken at regular intervals Full daily backups

Build Standards

Service Description Service Level
All sites will be served over HTTPS with an SSL certificate to validate the site is secure. SSL Certificate
All sites will be editable via a Content Management System (CMS). Dedicated WordPress Install
Site security will be assessed and managed in an appropriate manner, to ensure basic security protection against malicious attacks. Installation of security plugins
All services will be hosted in a robust manner. Secure Cloud Hosting
All sites will use GDPR compliant forms which feature all of the privacy policy and compliance checks required. Data will be transferred via Amazon SES mail services to ensure data is protected and will not be stored on the servers. GDPR Compliant Forms & Amazon SES Mail Services