Business Voice

A Business Phone system that delivers results - nothing can stop your Team!

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We allow you to collaborate without compromising privacy and security:

  • Chat from anywhere
  • Meet from anywhere
  • Call from anywhere
  • Collaborate from anywhere

CTECH Business Voice goes beyond small business phone services. Our powerful features deliver value by giving you the right balance of flexibility and control, so it enables you to work smarter, makes collaboration easier and takes care of your business when you are ‘on the go’.

Business Phone and Accessories

Our business phones are tested and certified compatible with our Business Voice platform

Powerful business-critical phone features that your office phone requires

Whatever your business requires, our suite of features can handle it, allowing your employees to work productively anywhere and your customers to communicate with you easily

CTECH Voice is quick and easy with plug-and-play services, you can even start calling soon after purchasing using our desktop softphone or mobile app on your smartphone. If you want to purchase the handset, you will find that CTECH phones are less expensive than you might think, and you will be able to begin using them in just a few days and with the great Multi-Device feature all your devices can ring at once!

Top-notch Conferencing and collaboration

from Microsoft Teams

From a quick team status call to a national webinar, CTECH has easy-to-use conference calling services and HD quality video for any size business, it is just the best way to get people collaborating and on the same page.

Get in touch with us to check out how you can work smarter and collaborate closer.

Check out CTECH Voice features

Collaborate with colleagues, internally and externally:

  • Multi-Device: PC, Mobile, IP Handsets
  • Microsoft Teams
  • HD Voice
  • Chat
  • Audio and Video Conference Bridge
  • Online Meetings, Webinars, Podcasts, Stream
  • SharePoint, File Sharing, Joint Document Editing

Work on the go:

  • Desktop PC App
  • Mobile App
  • Call Forwarding
  • Business Messaging
  • Voicemail to Email Notification

Personalise your business:

  • Caller ID
  • Follow Me
  • Music On-Hold
  • User Portal
  • Voicemail
  • Virtual Mailbox
  • Virtual Receptionist
  • CRM integration, Click-to-dial, Screen-pop

Give great customer service:

  • Call Hold / Transfer
  • Call Park
  • Call Queue
  • Call Hunt Groups
  • Call Pick-up Group
  • Busy Lamp Field
  • Multi-Device, Simultaneous Ring
  • Call Recording: Company-Wide
  • Call Recording: On-Demand
  • Opening Hours
  • Call Waiting
  • Live Dashboard, Wallboards
  • Agent Monitoring
  • Shared Line Appearance (SLA)
  • Call Reports, Logs

Control your privacy:

  • Call Announce
  • Caller ID Block
  • Call Screening
  • Do Not Disturb
  • Call Blocking

Microsoft Teams

Integrate with your office apps to make the workforce more productive

CTECH Voice increase efficiency by integrating with the widely used cloud-based application. For example, Salesforce, Microsoft Dynamics 365, Bullhorn.

Next-gen capabilities and more business productivity than ever

Your business is only as effective as your communication platform. CTECH can connect your CRM and business applications with your phone system, meaning your employees can be more efficient, productive and better serving your customers in real-time. 

We empower your employees and elevate your customers’ experience and boost your bottom line by integrating your Cloud system with CRM, collaboration and business productivity applications under one unified platform. The CTECH integration suite offers:

  • Advanced features for contact management and call handing with real-time logging
  • Easy accessibility from any device with any Web browser
  • Integrated call metrics and call reporting for call volume, history and usage